OUR STORE POLICIES
Transparency and Care
In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our customers. Read below to learn more and don’t hesitate to contact us with questions!
SHIPPING AND DELIVERY
UK Orders
These are usually despatched within 24 hours of order being processed being subject to stock availability as shown on each individual product.
Standard Method
All orders will be sent Royal Mail signed for second class.
Orders over GBP 50 will be postage free.​
Our website will automatically add these flat rates and we will then reduce it if applicable once the order is packed, weighed and measured. We have to do this as the method of calculating the exact cost is very complicated and depends on a combination of weight and size. There is no simple formula for this!
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We do not normally check postage rates before we send an order as this slows the entire process down. However if you would prefer that we confirm the total cost before processing your order please ensure that you mention this in the customer message field when submitting your web order.